Employee Benefits

BalanceWorks Employee Assistance Program Survey

Please click here to take a short (less than 5 minutes) survey regarding the counseling portion of the EAP plan. This is a voluntary and confidential survey. No names or email addresses are attached to the survey. Results are reported back to the Office of Human Resources in aggregate form and will be used to determine employee level of satisfaction with the provider. We sincerely appreciate any feedback you can provide.

Healthy Rewards through Rally

Rally phone number 1-877-726-1002 for any questions relating to the program.

2018 Employee Benefits

Note: Health, Dental, Vision Insurance, Flexible Spending Accounts, and other insurances are highly regulated. Employees may only make changes (including adding dependents) during Open Enrollment or in the case of an approved Qualifying Event (marriage, birth or adoption, divorce, loss of coverage, are among a few).

Please visit the Excellus BCBS website at www.ExcellusBCBS.com

Section 2: Dental Insurance

Please visit Delta Dental at www.DeltaDentalIns.com

Section 3: Vision Insurance

Visit Davis Vision at www.DavisVision.com

Section 4: Flexible Spending Account (F.S.A.)

Section 5: TIAA

Section 6: College-Provided Life Insurance, AD&D Insurance and Long-Term Disability Insurance plus Voluntary AD&D Insurance

Section 7: Voluntary Term Life & Whole Life

Section 8: Employee Assistance Program

1.800.EAP.CALL (1.800.327.2255)

Section 9: Miscellaneous

Download a New Employee Benefit Package
(under construction)


At a Glance


Excellus Member Service:

CDHP: 1-800-499-1275
PPO: 1-800-765-5226
Medicare: 1-866-846-8643
Express Scripts:

Delta Dental:

Group Number: 10898
Division Number:
00001 (High Option)
00002 (Low Option)

Member Services: 1-800-932-0783

Balance Works (Employee Assistance Program):

Member ID: 50173909
Group ID: 9000

Bank of Utica:


Benefits Fair Pic 2

Benefits Fair Pic 1


Office of Human Resources
124 White Hall

(315) 792-3276
(315) 792-3006
1600 Burrstone Road | Utica, NY 13502